Short answer: 

With 7 years of expertise, a micro-level of work and a well-defined SOP & team! 

Long answer: 

Not all app development companies out there feel confident to share their working methodology. 

But we are! 

Because, we are so confident that others’ will surely learn something - but they can’t copy our passion, mindset and work. 

And this will also help our clients and business partners to know how we take their telemedicine app ideas to reality with accuracy, persistence and team efforts. 

Our other very useful and interesting research:

1. What is the telehealth marketplace and how does it work?

2. What is the future of the telehealth market?

3. Technology trends in the telehealth industry

4. How to develop a telemedicine app? - A technical guide

5. Telemedicine business ideas

Our expertise + Micro-level work = Your guaranteed success with Teladoc clone!

Step #1: 

It all will start with you filling out our contact us form or mailing us at hello@syscreations.com. 

Step #2: 

The moment you submit this form, we both will get automatic emails. 

We will get the email with your filled details. 

And you will get an email similar to the following. 

Step #3: 

Once we get your message, we will get back to you within 4 hours or less than it. 

And yes  - our CEO himself will get back to you as we don’t have salespersons. 

Because we strongly believe the person who contacts us should get the opportunity to get the knowledge from CXOs. 

He will fix the virtual meeting and in that virtual meeting, he will,

• Understand your requirements 

• Give you complimentary business, technical and compliance consultations (such as monetization strategies, app type, app features, EMR/EHR integration, market trends, privacy laws, PIA, TRA, etc)

• Make you familiar with how SyS Creations will help you (such as business model, business strategies, app deployment, compliance audit, post-app-launch support, etc) 

• Give you a rough estimation 

(You will be paying for not the app we deliver - but for the telemedicine tech, business and compliance expertise we are delivering exclusively. 

And you won’t spend, you will invest - with high ROI possibilities!) 

Once you make your mind to invest - we will instantly start working toward your dream project. 

Step #4: 

Our CEO himself will make the team - dedicatedly for your telemedicine app project only. 

The team will have, 

• The client success manager 
• The development lead + healthcare app developers 
• The design lead + app designers 
• The QA lead + QA engineers 
• The compliance specialist 
• The coordination manager (to keep you updated and to solve all your doubts) 

Step #5: 

We will study your market, competitors and business goals. 

Why? 

Because it will help us to define the best strategies for you to outperform your competitors and dominate the market. 

Step #6: 

We will prepare the app requirement document. It will include, 

• Business requirements 
• Mobile app objectives 
• User journeys
• List of app features 
• Monetization model 
• App’s technical specifications
• API/EHR/EMR integration requirements  
• Top risks 
• Risk mitigation strategies 

Step #7: 

The compliance specialist will prepare the compliance requirement document. It will include, 

• Applicable data privacy laws 
• Requirements of applicable data privacy laws 
• Compliance strategies 
• Compliance audit method 
• PIA/TRA strategies 
• Possible risks and risks mitigation measures 

Step #8: 

The design team will design the wireframes of your telemedicine app. 

They will utilize all modern app designing approaches and make a user-friendly and minimalist design based on user journeys. 

Here is the telemedicine app wireframe. (Our in-house design!) 

Step #9: 

Based on wireframes, the design team will complete the frontend design of the app. 

The following is the final design of the telemedicine app.

Step #10: 

The development team will now take over. 

They will now develop each and every app module. 

They will spend here 8 hours a day with a goal to develop the telemedicine app users have never used before! 

All of them are equipped with high-performance desktops and laptops because we believe in productivity and on-time delivery! 

The features they will add in your telemedicine app like Teladoc are, 

Doctors App Features:

• Doctor Profile
• Speech Recognition
• Mass Messaging
• Easy Access to Patient’s Data
• Appointment Management
• Appointment Reminder
• Communication Methods
• Medical Notes
• Sick Notes
• e-Prescribing
• Analytics
• Appointment History
• Billing & Earning

Users App Features:

• User Profile
• Nearby Hospital/Pharmacy Finder
• Symptom Checker & Tracker
• Appointment Booking
• Appointment Reminder
• Communication Methods
• Medication Tracker
• Medication Reminder
• Payment
• Review & Feedback
• Appointment History

Talking about the technology stack, 

• Android App: Kotlin, Java
• iOS App: Swift
• Backend: Node.js
• Video Calling: Twilio, WebRTC
• Chat: Twilio, Vonage APIs
• Database: Amazon Relational Database Service (RDS)
• Notifications: OneSignal
• Geolocation: Google Maps Platform

Meanwhile, the compliance expert will guide the development team to address all technical requirements of data privacy laws. 

Step #11: 

The compliance expert will now carry out compliance audits on every app module and workflow. 

If he will find any privacy violation, he will ask the development team to fix it. 

This way, he will make sure that your telemedicine app will be compliant with all data privacy laws such as HIPAA, PHIPA, PIPEDA etc. 

Step #12: 

The QA team will come into the picture. It will test the app in different scenarios to test its performance and identify bugs. 

If there are bugs, the QA team will submit the report to the development team and it will fix the bugs. 

With every small change in the app, the compliance expert carries out a fresh compliance audit. 

This way, we won’t leave anything unnoticed and unsolved! 

Step #13: 

Once everything will be validated by our CEO himself (and you of course), the development team delivers you the codebase and adds the app on Google Play Store and Apple App Store. 

Step #14: 

Even after the app launch, we will provide you support for any technical, business and compliance issues. 

Imagine your success if your technical partner works at so micro-level with a well-defined SOP! 

Let’s connect to develop the telemedicine app - working and looking better than the Teladoc app!