How to Automate Healthcare Operations and Unify Patient Data: Advanced Technologies & Examples

Automation in healthcare has incredible potential. 

It can save time for Canadian doctors and hospital staff by taking over repetitive tasks like scheduling and data entry. 

This frees up more time for patient care.

However, many hospitals in Canada aren’t ready to embrace automation just yet. 

There are two key reasons for this:

• Most workflow automation solutions on the market aren’t built specifically for hospital operations.
• These solutions don’t easily integrate with the existing technology hospitals use.

To overcome these challenges, hospitals need custom automation solutions that are tailored to their unique workflows and compatible with their current systems.

In this blog, we’ll explore how building a custom automation solution can help Canadian healthcare facilities streamline their processes. 

We’ll also explore how Morf Health is leading the charge, having recently raised $3M to automate doctor workflows and improve hospital efficiency.

Morf Health: Simplifying Healthcare Operations with Seamless Automation

Morf Health is changing the way healthcare providers work. 

By automating clinical workflows and syncing patient data across different systems, they make life easier for doctors and staff. 

The best part? It doesn’t require any coding.

Founded in 2022, Morf Health is based in San Francisco and has already raised $3M in funding. 

Their goal is simple: to help healthcare providers streamline operations, improve patient care, and reduce the burden of manual tasks.

Morf Health started with a clear mission. 

The founders, who had worked at companies like Square and Google, faced the challenge of integrating multiple healthcare software tools while scaling Parsley Health’s virtual offering. 

They saw first-hand how difficult it was to manage patient data and automate workflows across different systems.

That’s why Morf Health created a platform that connects all the tools hospitals and clinics use, giving them a single, unified view of patient data and making workflows more efficient.

How Morf Health Works

Morf Health simplifies healthcare operations by automating workflows and syncing patient data seamlessly. Here’s a step-by-step look at how it works:

1. Identify a Trigger: A workflow starts with a trigger. For example, when a patient completes a step in the sign-up process, the trigger event is "step completed."

2. Perform an Action: The action is what happens when the trigger event occurs. In our example, the action would be to "create a patient record" in your EHR.

Morf Health connects the dots between triggers and actions, making it easy to set up automation.

Keep Patient Profiles in Sync

Morf handles the complexity of syncing patient data across different tools. 

When data is sent to Morf via a trigger event, it automatically finds and matches the patient profile to perform the action in your destination application.

Get a Complete Picture

Morf creates a unified view of patient data. 

For instance, if a patient schedules a visit in one tool and fills out a form in another, you can see all this information from a single dashboard or access it via an API.

Seamlessly Add New Tools

As your needs change, you can easily add or swap out tools with Morf. 

It manages data migration and ensures compatibility with future technologies.

Recover Quickly

In case of an outage or when adding a new tool, Morf can backfill your data and reprocess events to keep your workflows running smoothly.

Similar Healthcare Workflow Automation Platforms to Morf Health

If you’re exploring options for automating healthcare workflows, here are some notable platforms similar to Morf Health:

1. Dock Health

Founded in 2020, Dock Health serves digital health providers, ambulatory practices, hospitals, health systems, and health plans. 

With a headcount of 11-50, it provides a comprehensive platform designed for task management, communication, and collaboration. 

Dock Health is HIPAA-compliant and integrates seamlessly with EHRs and other systems, making it easier to automate patient workflows and streamline various healthcare operations.

2. Keragon

Keragon, a newer player founded in 2022, is a workflow automation platform focused on syncing data and actions across systems. 

With a small team of 1-10, Keragon supports scheduling, communications, and EHR integrations. 

It is certified with SOC 2 Type 2 and HIPAA, ensuring that it meets high standards of security. 

Keragon’s platform helps digital health providers and ambulatory practices manage their workflows efficiently while maintaining robust data protection.

3. Tellescope

Established in 2020, Tellescope is a HIPAA-compliant digital health platform with a team of 1-10. 

It combines CRM capabilities with patient management, offering features such as multi-channel communication, care coordination, and progress tracking. 

Tellescope integrates with a variety of healthcare tools to enhance workflow automation, making it a versatile choice for digital health providers and ambulatory practices looking to streamline their operations.

Top 3 Advanced Technologies to Automate Healthcare Workflows 

Automating manual tasks in healthcare software might seem complex, but it’s a breeze for experts. There are three main ways to make this happen:

1. RPA (Robotic Process Automation)

RPA is a popular choice for automating healthcare workflows. 

Developers use tools like UiPath or Automation Anywhere to create software bots. These bots are trained to handle specific tasks on their own. 

You simply install the bot like any software, and it starts working. 

There are two types of bots: attended, which you activate manually, and unattended, which runs automatically based on a schedule or trigger.

2. OCR (Optical Character Recognition)

OCR technology helps bots scan and read text from PDFs and images. 

It converts printed or handwritten text into machine-readable data. 

This is useful for entering data from physical documents into your digital systems.

3. AI (Artificial Intelligence)

For tasks with variable inputs and outputs, AI and machine learning come into play. 

This type of automation, known as cognitive automation, allows bots to make decisions and learn from data, mimicking human decision-making.

Check out this video to see how a bot can automatically transfer clinical data from physical forms into a CSV file and then into your healthcare software. 

It’s a game-changer for efficiency!

What is a Custom Healthcare Workflow Automation Solution?

Healthcare facilities, from hospitals to clinics, manage a range of workflows including patient admission, appointment scheduling, data management, reporting, medication management, and billing.

While off-the-shelf SaaS solutions offer broad capabilities, they may not address the specific needs of every healthcare facility. 

A custom healthcare workflow automation software, however, is tailored to meet the unique demands of your medical practice. 

It automates these workflows, reducing the burden of repetitive tasks on your staff.

For instance, imagine a custom solution where software bots are designed to handle data from various sources. 

One bot might automatically generate reports on medications, staff, or patient appointments, performing these tasks faster and more accurately than manual methods. 

Other bots can execute specific tasks either on command or on a set schedule, all monitored through a central dashboard.

Custom solutions offer flexibility and precision, fitting seamlessly into your existing processes and adapting to your facility's evolving needs. 

Unlike generic SaaS options, they handle complex workflows and ensure your facility operates efficiently and effectively, making them a worthwhile investment for improving overall healthcare delivery.

Looking to Automate Your Healthcare Operations or Build a Million-Dollar Startup Like Morf Health? We Can Help!

If you're looking to streamline your healthcare operations or build a groundbreaking startup like Morf Health, we’re here to help make it happen. 

Based in Burlington, our IT company specializes in transforming healthcare through automation.

With a proven track record of saving over 10,000 clinical hours annually for hospitals, clinics, and pharmacies, we understand the ins and outs of healthcare automation. 

Our team is skilled in RPA, OCR, AI, and ML, and we customize solutions to fit your unique needs.

Whether you’re aiming to enhance operational efficiency or create a new platform that stands out, we’re passionate about bringing your ideas to life while ensuring top-tier data privacy and integration.

Let’s have a chat at hello@syscreations.ca or call us at +1 905 635 7574 & get a free demo of your solution.